BiiSafe Buddy FAQ
What is BiiSafe Buddy?
How does it work?
How do I use the item finder features?
Can’t find your phone?
No problem! Press the Buddy button and your phone will start ringing, even on silent.
How do I use the location sharing features?
Which phones or tablets can I use with the Buddy?
Where can I download the app?
Can I connect multiple Buddies to my device?
What makes the Buddy better than Tile, TrackR, Chipolo and others?
The battery is a replaceable coin battery you can buy from your local store. The Buddy Classic has 230 mAh battery and the New Generation Buddy 620 mAh.
The New Generation Buddy has the longest battery life on the market, depending on the usage it is expected to last 2 years.
What is the difference between Buddy 1 and Buddy 2?
Buddy 1 is the classic Buddy with durable materials and easy-to-use functions.
Buddy 2, the New Generation Buddy has support for several functions, custom branding via application. It also has longer battery life, longer Bluetooth range, activity tracking feature, and multi-press support for the button.
What are your delivery and warranty policies?
Where do I find a manual?
Please see Quick guide. If your problem is not solved, don't hesitate to contact
support (at) biisafe.com
Who to contact if my Buddy's didn't arrive?
Kindly turn to our customer service: support (at) biisafe.com, or the person you have dealt with.