iOS 8 bug in BiiSafe Buddy app, update is on the way

Posted by Tommi Partanen on

We have found a bug from the current version of BiiSafe Buddy iOS app. The bug might affect customers using Apple devices with iOS version 8 and  prevent the incoming BiiSafe Circle notification messages to appear.

How to fix

We have sent a new version (1.34) of the BiiSafe Buddy app with bug fix to the App Store and once reviewed, it's available for download. This should happen during next week (starting on the 6th of October).

Update your iOS app once the new version is available.

Effects

The bug might prevent the incoming BiiSafe Circle notification messages to appear.

All new events are recorded in the BiiSafe Circle cloud service as usual and the BiiSafe Circle itself is working.

Cause of the bug

In some cases the current app has compatibility issues with the updated notification registration of the iOS 8.

Support

If you have more questions, you can send us a support ticket here.

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