We have found a bug from the current version of BiiSafe Buddy iOS app. The bug might affect customers using Apple devices with iOS version 8 and prevent the incoming BiiSafe Circle notification messages to appear.
How to fix
We have sent a new version (1.34) of the BiiSafe Buddy app with bug fix to the App Store and once reviewed, it's available for download. This should happen during next week (starting on the 6th of October).
Update your iOS app once the new version is available.
The bug might prevent the incoming BiiSafe Circle notification messages to appear.
All new events are recorded in the BiiSafe Circle cloud service as usual and the BiiSafe Circle itself is working.
Cause of the bug
In some cases the current app has compatibility issues with the updated notification registration of the iOS 8.
If you have more questions, you can send us a support ticket here.